JuniorMid levelFull-timeOfficeGosford NSW 2250, AustraliaNewcastle NSW, AustraliaPosted 1 week agoVerified 2 weeks ago
About the job
Working as a Desktop Support Engineer at Datacom means connecting people and technology to solve challenges and create opportunities. This job is vital for providing tailored maintenance services and support to customers, ensuring their technology needs are met. The team thrives on collaboration and values each member's contributions, fostering a dynamic and agile work environment.
You'll be responsible for
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Providing technical support
Delivering excellent technical support in a high-paced environment where customer satisfaction is paramount.👥
Assisting users
Helping new users with their IT hardware collection and setup.📦
Maintaining equipment
Ensuring new equipment, such as laptops and mobile phones, are up to date and deployment ready prior to release to customers.Key criteria
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Technical support experience
Demonstrated experience providing technical support in fast-paced environments.View
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IT hardware knowledge
Sound knowledge of laptops, desktops, and audio-visual equipment.View
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Communication skills
Excellent verbal and written communication for articulating technical information.View
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