Centorrino Technologies3 followers29 jobs

Desktop Support Officer - Education

JuniorMid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Desktop Support Officer at Centorrino Technologies is a vital part of a community dedicated to redefining customer experience. This job involves delivering high-quality technical support within the Education Sector, engaging with a variety of technologies, and fostering collaboration to drive exceptional customer experiences. The team thrives on inclusivity, continuous improvement, and a positive work culture, making it a fantastic opportunity for those passionate about technology and customer service.

Meet the team

About the company

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You'll be responsible for

⚙️

Ensuring smooth operations

Ensure the smooth day-to-day operations of the customers' operations, providing high-quality onsite technical support.
👥

Building relationships

Be personable with end-users, developing a friendly bond with customers to enhance their experience.
🔍

Continuous improvement

Collaborate with colleagues to identify processes that require improvement and seek customer feedback for continuous enhancement.

Key criteria

💻

Technical support experience

Proven experience providing onsite technical support for diverse technologies.

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🗣️

Effective communication skills

Demonstrated ability to communicate clearly with various stakeholders.

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🔍

Problem-solving skills

Experience identifying and resolving technical issues efficiently.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Technical support experience
Proven experience providing onsite technical support for diverse technologies.

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Effective communication skills
Demonstrated ability to communicate clearly with various stakeholders.

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Problem-solving skills
Experience identifying and resolving technical issues efficiently.

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Documentation skills
Proven ability to maintain accurate and up-to-date documentation.

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Valid WWCC and Police Check
Current Vulnerable People/Working with Children Check and Police Check required.

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