Australian Taxation Office
Mid levelFull-timeHybridMelbourne VIC, AustraliaInformation technologyProductPosted 20 hours ago
About the job
As a Digital Experience Specialist at BankVic, you will play a pivotal role in shaping and optimising digital products that enhance member engagement. Your work will directly impact how members interact with our digital ecosystem, making it a vital part of our mission to serve the community. Collaboration is key, as you will work closely with cross-functional teams and external partners to deliver innovative solutions that prioritize member needs.
You'll be responsible for
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Overseeing production deployments
Manage web and app updates while ensuring strong digital asset governance through audits and risk identification.🔍
Conducting benchmarking and analysis
Uncover opportunities and trends using data and analytics to guide digital product optimisation.📈
Partnering with stakeholders
Deliver data-driven insights across SEO, SEM, CRO, and UX, leading optimisation recommendations.What we're looking for
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Tertiary qualification in relevant fields
Possession of a degree in product management, IT, or business.View fit
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Proven experience in digital product enhancement
Demonstrated background in improving digital products, ideally in banking.View fit
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Strong stakeholder management skills
Experience collaborating with third-party providers for digital solutions.View fit
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