Digital Service Representative & Customer Service Representative - Miranda
About the job
This job offers an exciting opportunity to join the Service NSW team as a Customer Service Representative or Digital Service Representative. You'll play a vital role in helping customers access essential services and navigate digital platforms, making a real difference in their lives. The team thrives in a dynamic, fast-paced environment, where collaboration and a passion for customer service are key to success.
You'll be responsible for
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Providing customer service
Helping customers access information, support, and services they need with professionalism and respect.🌐
Navigating digital platforms
Assisting customers in using digital services and finding solutions to their inquiries.❤️
Creating an inclusive environment
Contributing to a welcoming atmosphere where all customers feel valued and understood.Key criteria
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Strong communication skills
Proven ability to communicate effectively with diverse audiences.View
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Organisational skills
Demonstrated experience managing multiple tasks in a fast-paced environment.View
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Comfort with technology
Experience using digital platforms and learning new systems quickly.View
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