NSW Department of Customer Service47 followers98 jobs

Digital Service Representative & Customer Service Representative - Miranda

JuniorMid levelPart-timeOfficeSydney NSW, AustraliaPosted 2 months agoVerified 13 hours ago
Pending fitX of Y criteria met

About the job

This job offers an exciting opportunity to join the Service NSW team as a Customer Service Representative or Digital Service Representative. You'll play a vital role in helping customers access essential services and navigate digital platforms, making a real difference in their lives. The team thrives in a dynamic, fast-paced environment, where collaboration and a passion for customer service are key to success.

You'll be responsible for

🤗

Providing customer service

Helping customers access information, support, and services they need with professionalism and respect.
🌐

Navigating digital platforms

Assisting customers in using digital services and finding solutions to their inquiries.
❤️

Creating an inclusive environment

Contributing to a welcoming atmosphere where all customers feel valued and understood.

Key criteria

🗣️

Strong communication skills

Proven ability to communicate effectively with diverse audiences.

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📅

Organisational skills

Demonstrated experience managing multiple tasks in a fast-paced environment.

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💻

Comfort with technology

Experience using digital platforms and learning new systems quickly.

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View more

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5 criteria for this job
Strong communication skills
Proven ability to communicate effectively with diverse audiences.

View

Organisational skills
Demonstrated experience managing multiple tasks in a fast-paced environment.

View

Comfort with technology
Experience using digital platforms and learning new systems quickly.

View

Team collaboration
Proven ability to work effectively in a team-focused environment.

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Customer service passion
Demonstrated commitment to providing exceptional customer experiences.

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