About the job
As a Dispatch Clerk at B&D Group, you will play a vital role in ensuring the smooth operation of our dispatch processes. This job is all about teamwork and communication, as you will be the central point of contact between customers, warehouse teams, drivers, production, and sales. B&D Group values innovation and employee well-being, fostering a supportive environment where everyone can thrive.
You'll be responsible for
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Managing customer enquiries
Handling customer enquiries and providing order updates to ensure satisfaction.📄
Preparing dispatch paperwork
Preparing all necessary dispatch paperwork and delivery documentation for smooth operations.🚚
Coordinating logistics
Coordinating pickups, deliveries, and transport schedules to keep operations running smoothly.Key criteria
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Customer service experience
Demonstrated experience in customer service or support roles.View
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Organisational skills
Proven ability to manage multiple priorities effectively.View
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Intermediate computer skills
Experience with computer systems; SAP knowledge is a plus.View
