About the job
The Dispute Resolution Specialist position offers an exciting opportunity to join QBE’s Customer Relations team. This job plays a crucial role in managing disputes and ensuring fair outcomes for customers affected by motor vehicle accidents. The team thrives on collaboration and is dedicated to making a positive impact while supporting each other in a flexible working environment.
You'll be responsible for
📜
Managing organisational obligations
Overseeing compliance related to disputes under the Motor Accident Injuries Act 2017 and other regulations.⚖️
Delivering sound decisions
Reviewing and providing timely decisions for disputes to ensure fairness.🌐
Fostering stakeholder relationships
Building and maintaining strong relationships with stakeholders both internally and externally.Key criteria
📜
Experience in personal injury schemes
Demonstrated experience in CTP, workers compensation, or similar schemes.View
🗣️
Strong communication skills
Highly developed verbal and written communication skills, especially in medical terminology.View
🔍
Analytical and decision-making skills
Proven ability to analyze disputes and make sound decisions.View
View more