nbn® Australia5 followers34 jobs

Domain Owner Field Control Tower and Prof Services Digital Excellence

Mid levelSeniorFull-timeHybridAustraliaSydney NSW, AustraliaPosted 10 hours agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Domain Owner – Field Control Tower & Prof Services Digital Excellence is a pivotal job that shapes the future of Australia's field operations. By translating strategic direction into practical solutions, you will leave a lasting impact on technician productivity and quality outcomes. The team thrives on collaboration, innovation, and a commitment to continuous improvement, ensuring that every solution is fit-for-purpose and aligned with business goals.

Meet the team

About the company

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You'll be responsible for

🚀

Leading design and improvement

Driving the design and continuous improvement of end-to-end field operations to enhance technician productivity and quality outcomes.
🗺️

Defining user journeys

Collaborating with multidisciplinary teams to define user journeys and requirements that align with business priorities.
📈

Driving continuous improvement

Utilising insights and performance data to drive ongoing optimisation and operational efficiency.

Key criteria

🔍

Domain expertise in field operations

Proven experience in field operations and process improvement.

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📊

Data-driven decision making

Demonstrated ability to use data insights for operational enhancements.

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🤝

Stakeholder engagement skills

Experience influencing stakeholders at all organizational levels.

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5 criteria for this job
Domain expertise in field operations
Proven experience in field operations and process improvement.

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Data-driven decision making
Demonstrated ability to use data insights for operational enhancements.

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Stakeholder engagement skills
Experience influencing stakeholders at all organizational levels.

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Human-centred design experience
Background in applying human-centred design principles for solutions.

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Leadership in cross-functional teams
Proven track record leading diverse teams to achieve results.

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