MedHealth2 followers794 jobs

DVA Customer Service Officer

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 22 hours agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Client Services Officer position at mlcoa is an exciting opportunity to make a difference in the ADF Veteran Community. By providing guidance and coordinating services, you will play a vital role in ensuring that veterans receive the support they need. The team thrives on collaboration, respect, and a client-focused approach, creating a dynamic and supportive environment.

Meet the team

About the company

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You'll be responsible for

📞

Liaising with customers

Planning and implementing agreed services for customers.
🗓️

Scheduling appointments

Coordinating suitable appointments for ADF Veterans with specialist consultants.
🗂️

Providing administrative support

Offering operational support to consultant practitioners and managing busy inboxes.

Key criteria

💼

Customer service experience

Demonstrated experience delivering high-quality service in medical settings.

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🗣️

Communication skills

Strong verbal and written skills for effective customer interactions.

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📅

Appointment scheduling

Experience coordinating appointments in a busy environment.

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4 criteria for this job
Customer service experience
Demonstrated experience delivering high-quality service in medical settings.

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Communication skills
Strong verbal and written skills for effective customer interactions.

View

Appointment scheduling
Experience coordinating appointments in a busy environment.

View

Attention to detail
Proven ability to maintain accuracy in administrative tasks.

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