The Senior Program Manager position at Microsoft offers an exciting opportunity to join the Dynamics 365 Customer Experience and Growth team. In this role, you will collaborate with strategic customers to shape growth strategies and support their successful adoption of Agentic AI solutions. The team is passionate about innovation and values a growth mindset, fostering a culture of inclusion where everyone can thrive.
You'll be responsible for
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Driving adoption
Be the technical expert on the ground with the customer team to increase confidence in the product capabilities and drive adoption.🔗
Managing stakeholder relationships
Own the relationships with multiple stakeholders within customer accounts to drive adoption and unblock issues.📈
Communicating progress
Communicate effectively to keep all stakeholders informed of the progress of the engagement, issues, blockers, successes, and impact.Skills you'll need
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Technical expertise
Be the technical expert on the ground with the customer team to increase confidence in the product capabilities and drive adoption.🤝
Relationship management
Own the relationships with multiple stakeholders within customer accounts to drive adoption and unblock issues.📣
Effective communication
Communicate effectively to keep all stakeholders informed of the progress of the engagement, issues, blockers, successes, and impact.View more