NSW Health
Eligibility Administration Officer
JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaAdministrationCustomer service and supportPeople and culturePosted 20 hours ago
About the job
The Eligibility Administration Officer is all about providing exceptional support in the administration of eligibility processes for personal injury claims. This job plays a crucial role in ensuring that customers receive timely and accurate assistance, making a real difference in their recovery journey. At Allianz, teamwork and a commitment to customer care are at the heart of how we work together.
You'll be responsible for
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Providing timely and accurate administration
Administers eligibility processes, including organizing IME appointments and collating reports.📞
Coordinating administrative tasks
Handles claim calls, provisional payments, and communication between injured workers and medical professionals.🗃️
Maintaining accurate file notes
Supports the maintenance of a cataloguing system and ensures customer expectations are exceeded.What we're looking for
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Administration skills
Demonstrated experience in accurate and timely administrative tasks.View fit
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Communication skills
Strong written and verbal communication skills for customer interactions.View fit
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Data entry proficiency
Highly accurate data entry skills with attention to detail.View fit
View more
