Emergency Relief Assessor
JuniorPart-timeOfficeBallarat VIC, AustraliaCustomer service and supportPeople and culturePosted 5 days ago
About the job
As an Emergency Relief Worker with The Salvation Army, you will play a vital role in supporting community members facing financial hardship. Your work will directly impact individuals and families by providing essential assistance and connecting them with the resources they need to thrive. The team values collaboration and a person-centred approach, ensuring that every interaction is meaningful and transformative.
You'll be responsible for
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Conducting emergency relief interviews and assessments
Engaging with community members to evaluate their needs and provide appropriate support.🔍
Determining and delivering appropriate assistance
Identifying the right resources and referrals for individuals in need.📖
Maintaining accurate and timely client records
Ensuring all client interactions are documented and managed according to standards.Key criteria
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Diploma or Certificate IV in relevant field
Possession of qualifications in Social Work or Community ServicesView
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Experience in emergency relief services
Demonstrated experience in intake, assessment, and advocacyView
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Understanding of trauma-informed care
Knowledge of person-centred practices for financial hardshipView
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