Canon
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End User Services Engineer (Intune MDM) - Moorabbin

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaPosted 2 weeks agoVerified 8 hours ago
Pending fitX of Y criteria met

About the job

Join a dynamic team at Canon Business Services, where you will be the trusted face for our enterprise-level customers, providing exceptional technical support and ensuring a seamless technology experience. This job is all about making a real impact by helping customers overcome challenges and embrace opportunities through smart technology solutions. The team thrives on collaboration, continuous learning, and genuine support, creating an environment where everyone can grow and succeed.

You'll be responsible for

🖥️

Providing technical support

Delivering Level 1 and Level 2 technical support for desktops, laptops, and workplace technologies.
📞

Managing incidents

Managing incidents, requests, and service activities through ServiceNow to ensure timely resolution.
🤝

Building relationships

Building strong relationships with customer stakeholders and end users to enhance service delivery.

Key criteria

💻

Level 1 and Level 2 IT support experience

Demonstrated experience providing technical support in a corporate environment.

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☁️

Microsoft 365 administration skills

Strong experience managing Microsoft 365 environments and user support.

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📱

Hands-on experience with Microsoft Intune

Proven skills in endpoint management and device compliance practices.

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Meet the team

About the company

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View your fit

3 criteria for this job
Level 1 and Level 2 IT support experience
Demonstrated experience providing technical support in a corporate environment.

View

Microsoft 365 administration skills
Strong experience managing Microsoft 365 environments and user support.

View

Hands-on experience with Microsoft Intune
Proven skills in endpoint management and device compliance practices.

View

A meaningful career starts with a match

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