Hotlist
About the job
The Engineering Manager - Accounts and Onboarding at Stake is a pivotal position that leads the team responsible for the customer journey from signup to first meaningful action. This job plays a crucial role in shaping the onboarding experience while ensuring trust, security, and compliance. Stake fosters a collaborative and high-performance environment, where team members are united by a shared vision to empower investors.
You'll be responsible for
👨🏫
Leading and developing a team of engineers
Hiring, onboarding, coaching, providing feedback, and managing performance of the engineering team.🔑
Owning the accounts and onboarding experience
Managing signup flows, onboarding orchestration, account lifecycle foundations, and ensuring identity/account integrity.📊
Partnering with cross-functional teams
Collaborating with Product, Design, and Data to define and improve onboarding outcomes using metrics and experimentation.Key criteria
👥
Experience managing engineering teams
Proven experience leading teams delivering customer-facing product flows at scale.View
📊
Cross-functional partnership skills
Demonstrated ability to collaborate with Product, Design, and Data teams.View
🛠️
Technical judgement in identity systems
Sound understanding of identity/account systems and operational excellence.View
View more
