ENR Operations Manager
About the job
The ENR Operations Manager at Motorola Solutions plays a vital role in ensuring that customer needs are met in the Enterprise and Energy & Natural Resources sectors. This job is all about building strong relationships and delivering exceptional service, while also overseeing operational functions to meet Key Performance Indicators. The team thrives on collaboration and is committed to creating a safer future for everyone.
You'll be responsible for
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Managing customer relationships
Providing customers with a single point of contact for operations and driving customer service and KPI compliance.🔧
Overseeing operational services
Ensuring all operational services meet contractual obligations and customer expectations.🚀
Driving continual service improvement
Identifying and implementing areas for improvement to enhance service quality and delivery.Key criteria
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Operational management experience
5+ years in operational management within telecom or network services.View
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Relevant qualifications
Diploma or degree in Business Management, IT, or Computer Science.View
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Network infrastructure knowledge
Strong understanding of wireless communication and IP networking technologies.View
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