Motorola Solutions4 jobs

ENR Operations Manager

Mid levelSeniorFull-timeHybridMurarrie QLD, AustraliaPosted 1 month agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The ENR Operations Manager at Motorola Solutions plays a vital role in ensuring that customer needs are met in the Enterprise and Energy & Natural Resources sectors. This job is all about building strong relationships and delivering exceptional service, while also overseeing operational functions to meet Key Performance Indicators. The team thrives on collaboration and is committed to creating a safer future for everyone.

You'll be responsible for

🤝

Managing customer relationships

Providing customers with a single point of contact for operations and driving customer service and KPI compliance.
🔧

Overseeing operational services

Ensuring all operational services meet contractual obligations and customer expectations.
🚀

Driving continual service improvement

Identifying and implementing areas for improvement to enhance service quality and delivery.

Key criteria

📊

Operational management experience

5+ years in operational management within telecom or network services.

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🎓

Relevant qualifications

Diploma or degree in Business Management, IT, or Computer Science.

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🌐

Network infrastructure knowledge

Strong understanding of wireless communication and IP networking technologies.

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Meet the team

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5 criteria for this job
Operational management experience
5+ years in operational management within telecom or network services.

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Relevant qualifications
Diploma or degree in Business Management, IT, or Computer Science.

View

Network infrastructure knowledge
Strong understanding of wireless communication and IP networking technologies.

View

Experience with LMR systems
Proven experience with ASTRO P25 technology and public safety communications.

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Problem-solving skills
Demonstrated ability to identify and resolve operational issues effectively.

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