Endeavour Group3 followers382 jobs

EUC Sites & Services Technician

JuniorMid levelContractHybridSydney NSW, AustraliaPosted 4 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The End User Compute Site Services Specialist job is all about delivering exceptional technical support and ensuring seamless business operations at Endeavour Group locations. This role is crucial for resolving hardware, software, and system issues while providing world-class customer service. The team thrives on collaboration, positivity, and a shared passion for creating memorable experiences.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

📞

Providing EUC support

Delivering 2nd and 3rd level EUC support via in-person, phone, tickets, and email channels across the EDG Environment.
🔍

Conducting site audits

Performing site inspections to confirm installation and condition status of all IT Equipment.
📋

Managing support tickets

Managing and resolving support tickets within the ServiceNow ecosystem, ensuring strict adherence to SLAs.

Key criteria

💻

Windows OS and Active Directory experience

Proven experience managing Windows OS and Active Directory environments.

View

🔧

Hardware installation skills

Strong background in installing and troubleshooting various computer hardware.

View

🛠️

Problem-solving abilities

Demonstrated analytical skills for resolving complex technical challenges.

View

View more

A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Windows OS and Active Directory experience
Proven experience managing Windows OS and Active Directory environments.

View

Hardware installation skills
Strong background in installing and troubleshooting various computer hardware.

View

Problem-solving abilities
Demonstrated analytical skills for resolving complex technical challenges.

View

Customer service expertise
Experience providing empathetic support to technical and non-technical users.

View

ServiceNow familiarity
Experience managing support tickets within the ServiceNow ecosystem.

View

Similar jobs

View all
Downer Professional Services
Downer Professional Services
Refrigeration/HVAC TechnicianOakey, QLD · Full-time
The job is about joining Downer as a Refrigeration/HVAC Technician at Swartz Barracks, Oakey, contributing to essential services for the Australian Defence Force. This opportunity allows you to be part of a high-performing, inclusive team that values diverse backgrounds and experiences. Downer fosters a supportive workplace where everyone can thrive and make a meaningful impact.
AGL
AGL
Field Services TechnicianSydney, NSW · Full-time
Join an exciting journey with a passionate team at AGL, where you can electrify your future while contributing to a sustainable energy landscape. As a Field Services Technician, you'll play a vital role in ensuring quality and safety in solar installations across Australia. The team thrives on inclusivity, respect, and continuous learning, making it a perfect fit for those eager to grow their careers.
Endeavour Group
Endeavour Group
EUC Sites & Services TechnicianBrisbane, QLD · Full-time
The End User Compute (EUC) Site Services Specialist position is all about delivering exceptional technical support at Endeavour Group locations. This role is crucial for ensuring seamless business operations by resolving hardware, software, and system issues while providing world-class customer service. The team thrives on collaboration and positivity, making it a fantastic environment for those who love to help others succeed.
Endeavour Group
Endeavour Group
EUC Sites & Services TechnicianBrisbane, QLD · Full-time
The End User Compute (EUC) Site Services Specialist job is all about delivering timely and effective technical support at Endeavour Group locations. This role is crucial for ensuring seamless business operations by resolving hardware, software, and system issues while providing world-class customer service. The team thrives on collaboration and positivity, making it a fantastic environment for those who love to help others succeed.