Slalom
SeniorFull-timeHybridCanberra ACT, AustraliaInformation technologyPeople and cultureOperations consultingPosted 2 weeks ago
About the job
The APAC Senior Manager for End User Experience at Unisys is a pivotal job that involves leading all aspects of Operational Delivery for EUX customers in the APAC region. This position is crucial for ensuring customer satisfaction and driving innovation through technology, while collaborating with various teams and stakeholders. The team thrives on fostering a high-performing culture, emphasizing trust, accountability, and continuous improvement.
You'll be responsible for
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Managing PnL for EUX services
Overseeing the overall Profit and Loss for EUX services in the APAC region.👥
Line management of operational resources
Accountability for managing over 200 operational resources across the region.🎯
Achieving delivery goals
Ensuring delivery goals are met in complex enterprise environments, focusing on customer-specific SLAs and KPIs.What we're looking for
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15+ years of digital workplace services experience
Demonstrated expertise in managing digital workplace services over a significant period.View fit
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Leadership in a geographically spread environment
Experience leading teams across diverse locations and cultures.View fit
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Strong influencing and communication skills
Proven ability to engage and influence stakeholders effectively.View fit
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