Australian Taxation Office32 followers48 jobs

Evergreen Program - Entry Level Government Jobs

GraduateFull-timeOfficeMelbourne VIC, AustraliaAdministrationCustomer servicePosted 2 months ago
Think you're a good fit?See what the hiring team are looking for

About the job

This job offers an exciting opportunity to explore your strengths while working with the Australian Taxation Office. Participants will rotate through various roles, starting as a Service Delivery Officer, where they will learn the business and build essential skills. The supportive environment encourages collaboration and empowers individuals to make a meaningful impact in the community.

You'll be responsible for

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Guiding taxpayers

Helping taxpayers on the phone through complex issues and assisting them in using digital tools.
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Assisting with cyber security

Using technology to solve business problems and ensure safety online.
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Creating content

Developing engaging content for websites and social media to inform the public about tax and super.

Key criteria

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Customer service experience

Demonstrated experience guiding clients through complex issues.

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Digital skills

Proven ability to use technology for problem-solving.

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Administrative skills

Experience managing records and preparing reports.

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Meet the team

About the company

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience guiding clients through complex issues.

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Digital skills
Proven ability to use technology for problem-solving.

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Administrative skills
Experience managing records and preparing reports.

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Communication skills
Strong skills in creating content and engaging with clients.

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Cultural competency
Understanding of Aboriginal and Torres Strait Islander heritage.

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