This job is about ensuring the smooth operation of AWS global infrastructure by monitoring and supporting the Facilities Operations Centre. The role is crucial for maintaining optimal customer experiences through reliability and attention to detail. Team members collaborate in a dynamic, inclusive environment that values diverse experiences and innovative ideas.
You'll be responsible for
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Monitoring the data centre facilities infrastructure platform
Keeping a close eye on the physical infrastructure to ensure everything runs smoothly and efficiently.📞
Serving as a point of contact for internal and external teams
Acting as a liaison to facilitate communication and collaboration among various teams.📈
Assisting with the development of communication and escalation protocols
Helping create effective communication strategies to enhance team performance during critical events.