Dell Technologies
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Field Service Engineer - Data Centre

JuniorMid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 3 days agoVerified 11 hours ago
Pending fitX of Y criteria met

About the job

As a Field Service Engineer at Dell Technologies, you will play a vital role in ensuring customer satisfaction through your technical expertise and professionalism. This job offers an incredible opportunity to make a profound social impact while working closely with a dynamic team. Collaboration with designers, solution managers, and sales specialists is key to providing seamless service to our customers.

You'll be responsible for

🚀

Delivering on-site technical support

Ensuring rapid recovery and minimal downtime for customers through effective on-site technical support.
🧠

Applying technical expertise

Resolving customer issues by applying technical support expertise and providing guidance to onsite teams.
🔧

Performing maintenance and troubleshooting

Conducting proactive and reactive maintenance, troubleshooting, and repair of systems solutions.

Key criteria

🔧

Technical support experience

1-3 years in technical support or field engineering roles.

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🛠️

Troubleshooting skills

Proven ability to resolve technical issues effectively.

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📊

System diagnostics proficiency

Experience interpreting system logs and performance data.

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Meet the team

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View your fit

3 criteria for this job
Technical support experience
1-3 years in technical support or field engineering roles.

View

Troubleshooting skills
Proven ability to resolve technical issues effectively.

View

System diagnostics proficiency
Experience interpreting system logs and performance data.

View

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