About the job
The Field Service Engineer job at BD is an exciting opportunity to work hands-on with cutting-edge pharmacy automation and medication management systems. This role is vital for ensuring that BD Rowa dispensing robots operate safely and efficiently, directly impacting medication safety and clinical workflows. The team values collaboration and innovation, creating a supportive environment where every day brings new challenges and opportunities.
You'll be responsible for
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Diagnosing and resolving issues
Diagnosing and resolving software and hardware issues quickly to minimise downtime.🖥️
Providing technical support
Providing technical support across BD Rowa, SynMed/Rowa Dose, and Pyxis capital equipment.🔍
Performing maintenance
Performing field repairs, preventative maintenance, system testing, and electrical safety checks.Key criteria
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Mechatronics and electro-mechanical systems experience
Experience servicing complex mechatronics and automation systems.View
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Strong diagnostic skills
Proven ability to troubleshoot hardware and software issues.View
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Technical documentation proficiency
Experience reading schematics and technical documents.View
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