TOMRA9 jobs

Field Service Engineer

Mid levelFull-timeHybridBrisbane QLD, AustraliaInformation technologyEngineeringPosted 4 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Field Service Engineer at TOMRA Food is a vital part of the team, delivering exceptional mechanical service to ensure machines perform at their best. This job is all about enhancing customer experiences and maintaining high standards of quality and reliability. Collaboration and clear communication are key, as you work closely with customers and colleagues to solve mechanical issues and support ongoing service.

You'll be responsible for

⚙️

Ensuring mechanical performance

Delivering high-quality mechanical service to meet customer expectations and enhance machine performance.
🔍

Conducting field service work

Performing mechanical installation, commissioning, testing, integration, optimization, maintenance, and repair at customer sites.
💬

Maintaining customer relationships

Building strong relationships with customers and sales leadership to provide updates and address concerns promptly.

Key criteria

🔧

Mechanical systems knowledge

Strong understanding of mechanical assembly and components.

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🛠️

Field service experience

3+ years of experience in field service engineering.

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💻

Technical troubleshooting skills

Proven ability to diagnose mechanical and electrical issues.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Mechanical systems knowledge
Strong understanding of mechanical assembly and components.

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Field service experience
3+ years of experience in field service engineering.

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Technical troubleshooting skills
Proven ability to diagnose mechanical and electrical issues.

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Customer service skills
Excellent communication and relationship-building abilities.

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Valid driver's license
Must possess a valid driver's license for extensive travel.

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