About the job
The Field Service Engineer position at Roche is all about making a difference in healthcare through innovation and collaboration. This role is crucial in providing top-notch service for diagnostics portfolios, especially in Mass Spectrometry. Roche values personal expression and teamwork, creating an environment where every voice matters and everyone can thrive.
You'll be responsible for
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Providing instrument service and support
Deliver outstanding quality instrument service and support in a timely manner to meet high customer standards.🔍
Conducting installations and inspections
Responsible for timely pre-installation inspection and installation of Roche and other analytical systems.🛡️
Maintaining compliance and safety
Ensure compliance with Roche processes and promote safety, health, and environmental policies.Key criteria
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Field service engineering experience
3+ years in field service engineering, ideally with Mass Spectrometry.View
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Lab IT and middleware knowledge
Experience with Lab IT and middleware systems is essential.View
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Communication skills
Proven written and verbal communication skills for effective collaboration.View
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