Unisys4 followers43 jobs

Field Service Manager

Mid levelFull-timeHybridCanberra ACT, AustraliaPosted 3 months agoVerified 3 months ago
Pending fitX of Y criteria met

About the job

This job is all about leading a dynamic team of Field Engineers to ensure top-notch client support and operational excellence. By driving improvements and resolving issues, you will play a crucial role in enhancing service delivery. The team thrives on collaboration and innovation, making it a fantastic environment for motivated individuals.

You'll be responsible for

👥

Providing supervision

Overseeing Field Engineers across assigned territories and client locations to ensure effective operations.
🤝

Ensuring client support

Delivering timely and effective support to clients and end-users, enhancing their experience.
🔧

Resolving inquiries

Addressing associate inquiries and complex client issues to maintain high service standards.

Key criteria

🔒

NV1 Security Clearance

Valid NV1 Security Clearance is essential for this job.

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⏰

Time management skills

Proven experience managing time effectively in fast-paced environments.

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📈

Process improvement experience

Demonstrated ability to identify and implement operational enhancements.

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Meet the team

About the company

Apply on Unisys
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
NV1 Security Clearance
Valid NV1 Security Clearance is essential for this job.

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Time management skills
Proven experience managing time effectively in fast-paced environments.

View

Process improvement experience
Demonstrated ability to identify and implement operational enhancements.

View

Technical support background
Experience providing technical support for client equipment and services.

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Team management experience
Proven experience overseeing team performance and project assignments.

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