Aristocrat2 followers10 jobs

Field Service Technician

JuniorMid levelFull-timeOfficeAlbury NSW 2640, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

This job is about being a Field Service Technician at Aristocrat, where you will provide essential technical support and service quality across customer sites. Your work will directly impact the success of customers and contribute to a fun and engaging environment. The team values collaboration, problem-solving, and a passion for customer service, making it a great place to grow your career.

Meet the team

About the company

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You'll be responsible for

🛠️

Performing technical support

Delivering technical support and service quality across customer sites, including installation, troubleshooting, repair, and maintenance of electronic gaming machines.
📞

Responding to service calls

Responding promptly and authoritatively to service calls to meet customer expectations and SLA requirements.
🤝

Collaborating with venue staff

Collaborating effectively with venue staff to maintain a high level of customer happiness.

Key criteria

🔧

Technical field service experience

Experience in technical support or electronics repair is essential.

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🛠️

Problem-solving skills

Demonstrated ability to troubleshoot and resolve complex system faults.

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📋

WHS and compliance knowledge

Familiarity with workplace health and safety regulations is crucial.

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A meaningful career starts with a match

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Technical field service experience
Experience in technical support or electronics repair is essential.

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Problem-solving skills
Demonstrated ability to troubleshoot and resolve complex system faults.

View

WHS and compliance knowledge
Familiarity with workplace health and safety regulations is crucial.

View

Valid Australian driver's licence
Required for travel to various customer sites.

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Mobile device proficiency
Experience using field service applications for reporting tasks.

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