Aristocrat2 followers11 jobs

Field Service Technician

JuniorMid levelFull-timeOfficeAlbury NSW 2640, AustraliaPosted 3 months agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

This job is about being a Field Service Technician at Aristocrat, where you will provide essential technical support and service quality across customer sites. Your work will directly impact the success of customers and contribute to a fun and engaging environment. The team values collaboration, problem-solving, and a passion for customer service, making it a great place to grow your career.

You'll be responsible for

🛠️

Performing technical support

Delivering technical support and service quality across customer sites, including installation, troubleshooting, repair, and maintenance of electronic gaming machines.
📞

Responding to service calls

Responding promptly and authoritatively to service calls to meet customer expectations and SLA requirements.
🤝

Collaborating with venue staff

Collaborating effectively with venue staff to maintain a high level of customer happiness.

Key criteria

🔧

Technical field service experience

Experience in technical support or electronics repair is essential.

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🛠️

Problem-solving skills

Demonstrated ability to troubleshoot and resolve complex system faults.

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📋

WHS and compliance knowledge

Familiarity with workplace health and safety regulations is crucial.

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View more

Meet the team

About the company

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5 criteria for this job
Technical field service experience
Experience in technical support or electronics repair is essential.

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Problem-solving skills
Demonstrated ability to troubleshoot and resolve complex system faults.

View

WHS and compliance knowledge
Familiarity with workplace health and safety regulations is crucial.

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Valid Australian driver's licence
Required for travel to various customer sites.

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Mobile device proficiency
Experience using field service applications for reporting tasks.

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