TAFE NSW
7 interested8 jobs

Field Support Officer - TALENT POOL

JuniorMid levelFull-timeHybridNewcastle NSW, AustraliaPosted 6 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Field Support Officer at TAFE NSW plays a vital role in providing technical assistance and support to a diverse audience. This job is all about making a life-changing impact through world-class training and education. The team thrives in a collaborative environment, where innovation and meaningful work are at the forefront.

You'll be responsible for

🛠️

Providing technical assistance

Offering technical assistance and support to staff, students, and stakeholders across the community.
🔍

Diagnosing client requests

Diagnosing and resolving a wide range of client requests within the Digital Solutions Group.
📞

Delivering customer support

Delivering customer support in both virtual and on-site scenarios, ensuring service delivery is not compromised.

Key criteria

💻

Technical support experience

Proven experience providing technical support in diverse environments.

View

🤝

Customer service focus

Demonstrated ability to prioritize customer needs and enhance service delivery.

View

🌍

Field support expertise

Experience delivering on-site support across multiple locations.

View

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
    • Contact sales
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories

A meaningful career starts with a match

Get started
Apply on TAFE NSW
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

3 criteria for this job
Technical support experience
Proven experience providing technical support in diverse environments.

View

Customer service focus
Demonstrated ability to prioritize customer needs and enhance service delivery.

View

Field support expertise
Experience delivering on-site support across multiple locations.

View

Similar jobs

View all
Unisys
Unisys
Lead Field Engineer – Communications Services OfficerCanberra, ACT · Full-time
As a Communications Services Officer at Unisys, you will play a vital role in supporting Messaging desktop and server applications, ensuring seamless communication for clients. This position offers a fantastic opportunity to work in a dynamic and inclusive environment where innovation thrives. Join a team that values collaboration and creativity, and contribute to shaping the future of technology in Australia and beyond.
Ghanda Clothing
Ghanda Clothing
Field Maintenance Support HEAD OFFICE - GEELONG, VICVIC · Full-time
The Field Maintenance Support Person is an exciting opportunity to join the #GhandaGang, where you will play a vital role in keeping retail stores functional and customer-ready. With a focus on hands-on work, you will travel locally and interstate to perform maintenance and repairs, making a significant impact on the business. The team values a family-oriented atmosphere and is driven by a purpose to deliver high-quality garments.
Orica
Orica
Field Support TechnicianQLD · Full-time
The Field Support Technician (Hypercharge Drive Technician) at Orica plays a crucial role in supporting underground blasting equipment through maintenance, troubleshooting, and technical advice. This job is vital for ensuring the safety and efficiency of operations across Queensland and the Pacific region. The team values collaboration and a safety-first mindset, creating an environment where everyone can thrive and contribute to innovative solutions.
Carrier
Carrier
Field Service TechnicianMelbourne, VIC · Mulgrave, VIC · Full-time
This job is about becoming a Service Technician with Carrier Global Corporation, a leader in intelligent climate and energy solutions. By joining this team, you will have the opportunity to work on exciting projects in the Geelong Region, focusing on air conditioning systems and chillers. The company values a diverse workforce and fosters an environment where everyone feels they belong, promoting growth and innovation.