About the job
The Finance Support Officer – Revenue & Debt Management is a fantastic opportunity to join a dedicated team that plays a crucial role in supporting the financial sustainability of government agencies. This position involves managing accounts receivable activities, ensuring compliance with relevant legislation, and delivering exceptional customer service. The team thrives on collaboration, continuous improvement, and a commitment to making a positive impact across New South Wales.
You'll be responsible for
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Undertaking accounts receivable processing
Completing accounts receivable processing activities in accordance with standard operating procedures to ensure timely and accurate financial transactions.🔍
Monitoring accounts receivable requests
Monitoring and actioning accounts receivable requests in accordance with service level agreements, ensuring high-quality customer service.🗣️
Providing customer advice
Providing accurate and timely advice to customers, stakeholders, and internal staff on accounts receivable processes, enhancing customer satisfaction.Key criteria
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Accounts receivable experience
Demonstrated experience in accounts receivable processing and management.View
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Financial analysis skills
Proven ability to analyze customer accounts and invoices accurately.View
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Customer service expertise
Experience providing high-quality service and resolving account-related issues.View