The Salvation Army Australia16 followers147 jobs

Financial Counsellor

Mid levelPart-timeHybridIngle Farm SA 5098, AustraliaPosted 19 hours agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Financial Counsellor position at The Salvation Army is a fantastic opportunity to support community members facing financial hardship. By providing compassionate and practical assistance through the National Debt Helpline, you will play a vital role in helping individuals understand their options and reduce financial stress. The team values collaboration and is committed to making a real impact on financial wellbeing.

Meet the team

About the company

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You'll be responsible for

💬

Providing financial counselling

Offering clear, practical, and empathetic support through inbound NDH calls, online chat, and in-person appointments.
📝

Developing collaborative case plans

Creating plans that enhance financial capability, resilience, and wellbeing for community members.
🛡️

Advocating for community members

Representing clients with creditors, service providers, and external agencies to ensure their needs are met.

Key criteria

📜

Diploma of financial counselling

Possession of a minimum Diploma of Financial Counselling.

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🗣️

Strong communication skills

Demonstrated ability to communicate effectively via phone, chat, and in-person.

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🤝

Experience in social services

Proven experience in social services or financial hardship support.

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A meaningful career starts with a match

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5 criteria for this job
Diploma of financial counselling
Possession of a minimum Diploma of Financial Counselling.

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Strong communication skills
Demonstrated ability to communicate effectively via phone, chat, and in-person.

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Experience in social services
Proven experience in social services or financial hardship support.

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Understanding of financial hardship
Knowledge of drivers of financial hardship and exclusion.

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Valid SA Working with Children’s Check
Possession of a valid employee SA Working with Children’s Check.

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