Flagship Assistant Manager
About the job
As the Assistant Café Manager at Toby’s Estate, you will be at the heart of creating exceptional coffee experiences and a welcoming atmosphere for customers. This job is all about leading a passionate team and ensuring smooth day-to-day operations, from managing performance to resolving any issues that arise. Join a vibrant team that values relationships and offers exciting opportunities in the world of specialty coffee.
You'll be responsible for
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Creating a welcoming atmosphere
Fostering a warm and inviting environment for customers and team members.👥
Overseeing team performance
Managing the café team to ensure high performance and efficiency on the floor.🔧
Resolving operational issues
Taking ownership of any issues that arise to ensure seamless café operations.Key criteria
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Café management experience
Demonstrated experience managing café operations and team performance.View
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Customer relationship skills
Proven ability to build strong relationships with customers.View
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Ability to thrive under pressure
Experience maintaining composure in fast-paced environments.View
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