About the job
As a Floor Manager at Sephora, you will be the Senior Beauty Advisor, leading a dynamic team in a vibrant retail environment. Your role is crucial in delivering an exceptional client experience while fostering a culture of growth and development within the team. Collaboration and open communication are key as you work closely with management and team members to ensure success and uphold the Sephora brand.
You'll be responsible for
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Leading the store team
Supporting the Store Manager and Assistant Store Manager in leading the store team to deliver an unbeatable client experience.🚀
Driving a selling culture
Encouraging a culture that exceeds KPIs and enhances team performance through coaching and support.📊
Making operational decisions
Utilising reporting data to support operational decisions and facilitate communication with the management team.Key criteria
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Retail management experience
Proven experience managing profit and loss, sales forecasting, and trainingView
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Data interpretation skills
Proficiency in Microsoft Office Suite for daily reporting tasksView
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Client service passion
Demonstrated commitment to delivering exceptional client experiencesView
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