Julio’s Italian Restaurant, located inside Holiday Inn West Perth, is seeking a passionate Restaurant Supervisor to support day-to-day service across various dining experiences. This job is all about leading a small front-of-house team, ensuring exceptional guest experiences, and fostering a vibrant atmosphere. The team thrives on collaboration, professionalism, and a commitment to delivering outstanding service.
You'll be responsible for
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Supervising service periods
Supervising service periods and guiding the front-of-house team during breakfast, lunch, dinner, and events.✨
Setting the service tone
Setting the tone for great service with energy, professionalism, and a strong floor presence.🤝
Responding to guest feedback
Responding appropriately to guest complaints and concerns, soliciting feedback, and building relationships that drive continuous improvements in guest satisfaction.