About the job
As a Front Desk All Rounder at Sofitel Sydney Darling Harbour, you will be at the heart of the guest experience, delivering exceptional service with elegance and warmth. This job is all about creating memorable moments for guests while working in a dynamic and rewarding environment. The team values collaboration, attention to detail, and a genuine passion for hospitality, ensuring every interaction reflects the luxury and sophistication of the Sofitel brand.
You'll be responsible for
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Delivering personalized service
Providing seamless, personalized service with elegance and genuine warmth to create memorable guest experiences.💰
Managing guest accounts
Handling guest accounts and cashiering functions with precision and discretion, ensuring accurate transactions.📞
Coordinating with team members
Communicating effectively with colleagues and supervisors to maintain smooth daily operations at the front desk.Key criteria
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Front office experience
Demonstrated experience in a front office or guest-facing role.View
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Clear communication skills
Proven ability to communicate confidently and warmly with guests and colleagues.View
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Opera Front Desk system knowledge
Experience managing guest profiles using the Opera Front Desk system.View
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