IHG Hotels & Resorts4 followers142 jobs

Front Office Guest Service Agent (Part Time) - Holiday Inn West Perth

JuniorPart-timeHybridPerth WA, AustraliaPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

As a Guest Service Agent in Front Office at Holiday Inn, you will play a vital role in creating joyful experiences for our guests. Your warm welcome and attention to detail will help ensure that every guest feels valued and appreciated. The team thrives on collaboration and positivity, making every day an opportunity to spread joy and create lasting memories.

You'll be responsible for

🌟

Creating memorable guest experiences

Welcoming guests warmly and ensuring their stay is enjoyable and memorable.
✅

Managing check-in and check-out processes

Facilitating smooth arrivals and departures for guests, ensuring efficiency and satisfaction.
📞

Handling guest inquiries and feedback

Addressing guest concerns promptly and professionally, leaving a positive impression.

Key criteria

🗣️

Communication skills

Demonstrated experience in effective verbal and written communication.

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🏨

Front office experience

Proven experience in Front Office or Reception roles.

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🔍

Attention to detail

Strong commitment to maintaining high standards in service.

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5 criteria for this job
Communication skills
Demonstrated experience in effective verbal and written communication.

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Front office experience
Proven experience in Front Office or Reception roles.

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Attention to detail
Strong commitment to maintaining high standards in service.

View

Positive energy
Demonstrated ability to create a welcoming atmosphere for guests.

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Australian working rights
Valid rights to work in Australia without restrictions.

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