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Front Office Receptionist

JuniorPart-timeHybridGold Coast QLD, AustraliaPosted 6 days agoVerified 21 hours ago
Pending fitX of Y criteria met

About the job

The Front Office Receptionist job at RACV Royal Pines Resort is all about creating memorable experiences for guests. As the first point of contact, you'll provide exceptional service that reflects the RACV standards. Join a supportive team dedicated to helping guests live their best lives while enjoying the beautiful Gold Coast.

You'll be responsible for

👋

Welcoming guests

Providing warm welcomes and assisting guests with check-in and check-out processes.
📅

Managing reservations

Confirming and processing reservations, handling inquiries, and maintaining accurate booking records.
🌟

Enhancing guest experience

Tailoring guest experiences through upselling and promoting in-house services to generate revenue.

Key criteria

👥

Customer service experience

Demonstrated experience in customer service within hospitality.

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📞

Communication skills

Proven excellent communication skills with a professional phone manner.

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🖥️

Administration skills

Experience with PMS Opera and MS Office for efficient operations.

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Think you're a good fit?See what the hiring team are looking for

View your fit

3 criteria for this job
Customer service experience
Demonstrated experience in customer service within hospitality.

View

Communication skills
Proven excellent communication skills with a professional phone manner.

View

Administration skills
Experience with PMS Opera and MS Office for efficient operations.

View

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