Front Office Supervisor & Receptionist - Kununurra
About the job
The Front Office Supervisor and Receptionists at Discovery Parks – Kununurra play a vital role in creating a welcoming atmosphere for guests. This job is all about ensuring that every visitor has a fantastic experience while staying at the park, from check-in to check-out. The team thrives on collaboration and communication, working together to provide exceptional service and maintain strong relationships with guests and staff.
You'll be responsible for
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Providing customer service
Providing a high standard of customer service to ensure a memorable experience for all guests.🛎️
Processing check-ins and check-outs
Processing guest check-ins and outs efficiently, ensuring a seamless arrival and departure experience.👥
Supervising front office staff
Supervising front office staff, including training, rostering, and performance monitoring to maintain high service standards.Key criteria
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Front office experience
Demonstrated experience in hospitality front office operations.View
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Communication skills
Excellent interpersonal skills for guest interactions.View
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Proficient computer skills
Experience with RMS or similar reservation systems.View
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