About the job
As a Full Time Customer Service & Sales Consultant at Telstra, you will play a vital role in creating memorable customer experiences. Your passion for technology and commitment to outstanding service will empower customers to enhance their telecommunications journey. The team thrives on collaboration and support, ensuring everyone contributes to a welcoming environment.
You'll be responsible for
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Delivering exceptional customer experiences
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.đą
Being the go-to tech expert
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.đ
Achieving and excelling
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Sales experience
Proven experience achieving sales targets and KPIs in retail.View
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Tech-savvy
Experience with current telecommunications products and services.View
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