Telstra
JuniorFull-timeHybridBrisbane QLD, AustraliaSalesCustomer servicePosted 2 months ago
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About the job
The Full Time Customer Service & Sales Consultant at Telstra's Loganholme store is all about creating an exceptional customer journey. This job is crucial in empowering customers to transform their telecommunications experience through outstanding service and tailored solutions. The team thrives on collaboration and continuous learning, ensuring everyone is equipped with the latest tech knowledge to support customers effectively.
You'll be responsible for
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Providing exceptional customer service
Delighting customers through outstanding service and support, ensuring a memorable in-store experience.đ
Identifying customer needs
Engaging with customers to understand their requirements and recommending suitable products and services.đ
Achieving sales targets
Working towards and exceeding sales goals through a proactive and consultative sales approach.What we're looking for
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Customer service experience
Demonstrated experience in a customer-facing role, enhancing customer satisfaction.View fit
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Sales target achievement
Proven track record of reaching and exceeding sales targets and KPIs.View fit
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Solution development skills
Ability to quickly develop customised solutions for diverse customer needs.View fit
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