About the job
The Customer Relations Executive position at Ebury is an exciting opportunity to join a fast-growing team in Sydney. This job is all about transforming how businesses operate globally by providing exceptional client servicing and operational support. Ebury fosters a collaborative environment where everyone is valued and empowered to succeed, making it a great place to grow your career.
You'll be responsible for
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Providing operational and trading assistance
Acting as a point of contact for corporate clients, offering daily operational and trading support.🤗
Managing client relationships
Building and maintaining strong relationships with a portfolio of up to 300 clients, ensuring their needs are met.🔧
Resolving client issues
Proactively identifying and resolving client issues as they arise, ensuring a seamless experience.Key criteria
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Client servicing experience
Demonstrated experience in managing corporate client relationships effectively.View
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Strong communication skills
Proven ability to communicate clearly with clients and internal teams.View
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Commercial awareness
Understanding of FX markets and ability to identify growth opportunities.View
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