Endeavour Group6 followers937 jobs

Gaming Manager - Vale Hotel

Mid levelFull-timeOfficeTownsville City QLD 4810, AustraliaPosted 2 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Gaming Manager at Vale Hotel is a dynamic opportunity for a gaming specialist to lead one of Townsville's top gaming rooms. This role is all about creating an engaging environment for players while ensuring operational excellence and compliance with regulations. The team thrives on collaboration, bringing good vibes and exceptional service to every shift.

You'll be responsible for

🏆

Leading the gaming room

Fostering a welcoming atmosphere and ensuring exceptional customer service.
🌟

Mentoring the team

Guiding and supporting the room host team to deliver top-notch service.
🔒

Maintaining compliance

Ensuring adherence to all liquor and gaming regulations for safe operations.

Key criteria

🎰

Gaming room management experience

Proven experience managing a high-performing gaming room.

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📜

Current RSA and RSG/RCG certifications

Valid certifications as per state requirements for safe gaming.

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🤝

Customer service expertise

Demonstrated ability to build rapport with regular players.

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5 criteria for this job
Gaming room management experience
Proven experience managing a high-performing gaming room.

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Current RSA and RSG/RCG certifications
Valid certifications as per state requirements for safe gaming.

View

Customer service expertise
Demonstrated ability to build rapport with regular players.

View

Compliance knowledge
Strong understanding of QLD liquor and gaming regulations.

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Physical capability
Ability to perform manual handling and lifting tasks safely.

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