About the job
This job is about leading the strategic operations of a property, ensuring guest and employee satisfaction while driving financial performance. The impact of this role is significant, as it involves building strong relationships with owners and the local community, ultimately enhancing the brand's success. The team values collaboration, accountability, and continuous professional development.
You'll be responsible for
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Leading strategic business operations
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, financial performance, and sales and revenue generation.💼
Building owner loyalty
Builds owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.👩🏫
Coaching and developing the leadership team
Holds property leadership team accountable for strategy execution and guides their individual professional development.Key criteria
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10+ years in hotel industry
Proven experience in hotel management and operations.View
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Financial management skills
Experience analyzing P&L statements and developing budgets.View
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Strong owner relations
Demonstrated ability to build and maintain owner loyalty.View
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