Iress2 followers3 jobs

General Manager - Operations

SeniorFull-timeHybridMelbourne VIC, AustraliaSydney NSW, AustraliaPosted 21 hours agoVerified 1 day ago
Pending fitX of Y criteria met

About the job

The General Manager – Operations at Iress is a pivotal job that leads and evolves the operational function for the Wealth APAC business unit. This position is crucial for ensuring efficient, scalable, and high-quality delivery of services to clients and the business. Collaboration with the BU CEO and Leadership Team is key, as the job translates strategic priorities into actionable operational plans, fostering a culture of continuous improvement and operational excellence.

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You'll be responsible for

👥

Leading operational teams

Lead and develop high-performing operational teams, with accountability for service delivery, performance, and engagement.
🔄

Translating strategic priorities

Partner with the BU CEO and Wealth Leadership Team to translate strategic priorities into clear operational plans and execution.
🌟

Driving continuous improvement

Drive a culture of continuous improvement, simplifying processes and improving customer and employee outcomes.

Key criteria

📊

Operational leadership experience

Proven experience leading operational teams in service delivery.

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🔍

Operational excellence knowledge

Deep understanding of process optimisation and performance frameworks.

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💼

Experience in fintech environments

Experience operating in complex, technology-enabled financial services.

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A meaningful career starts with a match

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5 criteria for this job
Operational leadership experience
Proven experience leading operational teams in service delivery.

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Operational excellence knowledge
Deep understanding of process optimisation and performance frameworks.

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Experience in fintech environments
Experience operating in complex, technology-enabled financial services.

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Strong commercial acumen
Demonstrated ability to balance efficiency, cost, and growth.

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Stakeholder management skills
Proven capability influencing senior stakeholders effectively.

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