Flight Centre Travel Group2 followers55 jobs

Global Hotel Distribution Specialist - Sydney, NSW

Mid levelFull-timeOfficeSydney NSW, AustraliaCustomer service and supportDataInformation technologyPosted 5 days ago
View your fit0 of 9 criteria met

About the job

This job is about joining Flight Centre Travel Group's hotel viewership team to elevate their service and expertise. The position plays a crucial role in supporting internal and external teams with hotel programs, ensuring a seamless experience. The team thrives on collaboration and is committed to providing excellent service while fostering a culture of inclusivity and growth.

You'll be responsible for

🔧

Building and maintaining rate access codes

Build, maintain and audit rate access codes and tables in the Global Distribution System (GDS) and POS tools for consortia and client-negotiated hotel programs
🤝

Providing customer support

Provide internal/external customer support and troubleshooting for rate availability, access and booking procedures for hotel programs in the GDS and POS tools
📜

Creating rate loading instructions

Create rate loading instructions and distribute as required

What we're looking for

🛫

5+ years GDS experience

Proven experience with Global Distribution Systems for hotel bookings.

View fit

🏨

Knowledge of hotel viewership processes

Understanding of GDS hotel formats and related tools.

View fit

📊

Salesforce and CRM proficiency

Experience maintaining account information in Salesforce.

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View more

Meet the team

About the company

View your fit

0 of 5 criteria met
5+ years GDS experience
Proven experience with Global Distribution Systems for hotel bookings.

View

Knowledge of hotel viewership processes
Understanding of GDS hotel formats and related tools.

View

Salesforce and CRM proficiency
Experience maintaining account information in Salesforce.

View

Flexibility for travel
Willingness to travel domestically and internationally as needed.

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Availability for flexible hours
Ability to work outside standard hours for global meetings.

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