Datacom
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Graduate Account Coordinator (Data Centres)

GraduateFull-timeHybridMelbourne VIC, AustraliaPosted 1 day agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

This job is about starting your career in a vibrant Data Centre team at Datacom, where you will support technology that keeps businesses running. The impact of your work will be felt as you help deliver exceptional customer experiences while developing valuable skills in business and technology. The team thrives on collaboration, curiosity, and a commitment to making a difference.

You'll be responsible for

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Coordinating customer requests

Ensure customer requests are followed through to completion, providing a seamless experience.
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Monitoring shared team inboxes

Help prioritise customer enquiries to ensure timely responses and support.
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Assisting with customer onboarding

Support activities related to onboarding and offboarding customers, ensuring smooth transitions.

Key criteria

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Strong communication skills

Demonstrated ability to communicate effectively with diverse stakeholders.

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Excellent organisation skills

Proven experience managing multiple priorities and deadlines efficiently.

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Problem-solving skills

Experience identifying issues and proposing effective solutions.

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Meet the team

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4 criteria for this job
Strong communication skills
Demonstrated ability to communicate effectively with diverse stakeholders.

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Excellent organisation skills
Proven experience managing multiple priorities and deadlines efficiently.

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Problem-solving skills
Experience identifying issues and proposing effective solutions.

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Microsoft Office proficiency
Strong skills in Outlook, Teams, Excel, and Word for daily tasks.

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