Journey Beyond40 jobs

Grounds & Jetty Hand | Rottnest Express

JuniorFull-timeOfficeFremantle WA 6160, AustraliaPosted 2 months agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Grounds and Jetty Hands job at Rottnest Express is all about providing essential support to the on-water teams and ensuring smooth day-to-day operations at the Northport and B Shed jetties. This role plays a crucial part in creating unforgettable experiences for guests, making it a key position within the team. The work environment is dynamic and supportive, where collaboration and a positive attitude are highly valued.

Meet the team

About the company

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You'll be responsible for

⚓

Providing vessel support

Assisting with the loading and unloading of bicycles and luggage onto and off of the vessels, ensuring smooth operations.
👥

Managing guest interactions

Being the first point of contact for customers, delivering exceptional service and ensuring their safety and comfort.
🚴

Coordinating bike fleet

Ensuring adequate numbers of bikes are available and loaded as per bookings and operational requirements.

Key criteria

🚢

Customer service experience

Demonstrated experience providing exceptional service to customers.

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📋

Microsoft Office proficiency

Competence in Microsoft Office, especially Excel, for operational tasks.

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🔧

Problem-solving skills

Ability to troubleshoot challenges effectively in a busy environment.

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience providing exceptional service to customers.

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Microsoft Office proficiency
Competence in Microsoft Office, especially Excel, for operational tasks.

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Problem-solving skills
Ability to troubleshoot challenges effectively in a busy environment.

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Experience with equipment coordination
Experience managing and coordinating bike fleets and special equipment.

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Flexible availability
Willingness to work varied hours, including weekends and holidays.

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A meaningful career starts with a match

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