Grounds & Jetty Hand | Rottnest Express
About the job
The Grounds and Jetty Hands job at Rottnest Express is all about providing essential support to the on-water teams and managing day-to-day operations at the Northport and B Shed jetties. This role is crucial for creating memorable experiences for guests, as you will be the first point of contact for many visitors. The team thrives on collaboration and a positive attitude, making it a fantastic opportunity for those who love working in a dynamic environment.
You'll be responsible for
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Assisting with vessel operations
Helping with the loading and unloading of bicycles and luggage onto and off of the vessels, ensuring smooth transitions.🛳️
Providing guest support
Delivering on-shore vessel support through jetty setup, guest queue management, and vessel berthing/departure procedures.🚴
Coordinating bike fleet
Ensuring adequate numbers of bikes are available to suit operational requirements and loading special equipment as needed.Key criteria
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Vessel support experience
Demonstrated experience providing support for marine operations.View
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Customer service skills
Proven ability to assist customers with luggage and inquiries.View
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Microsoft Office proficiency
Experience using Microsoft Office, particularly Excel, for operational tasks.View
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