About the job
The Group Reservations Coordinator at Crowne Plaza Canberra plays a vital role in ensuring that all group bookings run smoothly. This position is all about connecting internal teams and external stakeholders to deliver a seamless experience for group guests. The team thrives on collaboration and is dedicated to creating an inclusive environment where everyone can contribute their unique perspectives.
You'll be responsible for
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Coordinating group bookings
In charge of all group enquiries, contracting, and coordination, including guest rooms.🤝
Managing relationships
Developing and maintaining relationships with key clients and outside contacts.🔍
Conducting briefings and inspections
Conduct group briefings and site inspections to ensure smooth operations.Key criteria
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Proven communication skills
Demonstrated ability to communicate effectively via phone, email, and in person.View
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Hotel reservations experience
Experience working in hotel reservations or front office roles.View
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Microsoft Office proficiency
Proficient in Microsoft Office; experience with Opera and Delphi preferred.View
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