IHG Hotels & Resorts4 followers38 jobs

Group Reservations Coordinator

JuniorMid levelFull-timeOfficeCanberra ACT, AustraliaPosted 5 days agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Group Reservations Coordinator at Crowne Plaza Canberra plays a vital role in ensuring that all group bookings run smoothly. This position is all about connecting internal teams and external stakeholders to deliver a seamless experience for group guests. The team thrives on collaboration and is dedicated to creating an inclusive environment where everyone can contribute their unique perspectives.

Meet the team

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You'll be responsible for

📋

Coordinating group bookings

In charge of all group enquiries, contracting, and coordination, including guest rooms.
🤝

Managing relationships

Developing and maintaining relationships with key clients and outside contacts.
🔍

Conducting briefings and inspections

Conduct group briefings and site inspections to ensure smooth operations.

Key criteria

📞

Proven communication skills

Demonstrated ability to communicate effectively via phone, email, and in person.

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🏨

Hotel reservations experience

Experience working in hotel reservations or front office roles.

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💻

Microsoft Office proficiency

Proficient in Microsoft Office; experience with Opera and Delphi preferred.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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4 criteria for this job
Proven communication skills
Demonstrated ability to communicate effectively via phone, email, and in person.

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Hotel reservations experience
Experience working in hotel reservations or front office roles.

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Microsoft Office proficiency
Proficient in Microsoft Office; experience with Opera and Delphi preferred.

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Relationship management skills
Proven ability to develop and maintain client relationships.

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