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Guest Experience Expert (Part-Time)

JuniorPart-timeHybridChippendale NSW 2008, AustraliaPosted 5 days agoVerified 11 hours ago
Pending fitX of Y criteria met

About the job

The Guest Service Agent position at Four Points by Sheraton is all about creating memorable experiences for travellers. This job plays a crucial role in ensuring that guests feel welcomed and valued from the moment they arrive until they depart. The team thrives on collaboration, genuine service, and a shared commitment to making every guest's stay enjoyable.

You'll be responsible for

👋

Assisting travellers

Helping guests with the check-in and departure process to ensure a smooth experience.
📞

Handling enquiries

Providing friendly and genuine service to address guest questions and concerns.
🤝

Building relationships

Strengthening connections with guests to encourage future bookings and loyalty.

Key criteria

🏨

Guest service experience

Proven experience in delivering exceptional guest service.

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💻

OPERA system knowledge

Experience with OPERA property management system or similar.

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🤝

Relationship building skills

Demonstrated ability to build relationships with travellers.

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Meet the team

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3 criteria for this job
Guest service experience
Proven experience in delivering exceptional guest service.

View

OPERA system knowledge
Experience with OPERA property management system or similar.

View

Relationship building skills
Demonstrated ability to build relationships with travellers.

View

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