Lululemon2 followers26 jobs

Guest Experience Lead | Robina (New Store Opening, 13-month contract)

JuniorMid levelFull-timeOfficeGold Coast QLD, AustraliaPosted 3 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Guest Experience Lead plays a vital role in ensuring that every guest enjoys a top-notch in-store experience at lululemon. This position is essential for driving store performance and creating an inclusive environment where both guests and team members thrive. Collaboration and a commitment to excellence are at the heart of how the team operates.

Meet the team

About the company

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You'll be responsible for

✨

Leading guest experience

Bringing the lululemon guest experience framework to life, ensuring every guest receives technical product education and assistance as needed.
📈

Driving store performance

Reviewing daily business data and motivating the team to achieve sales goals and operational excellence.
🌱

Supporting team development

Providing feedback, coaching, and recognition to team members to foster their growth and performance.

Key criteria

🛍️

1+ years of retail or customer experience

Experience in guest resolution and navigating difficult conversations.

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👥

Experience leading or mentoring

Demonstrated ability to guide and support team members.

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🌍

Commitment to inclusion and diversity

Creates an environment that values and celebrates differences.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
1+ years of retail or customer experience
Experience in guest resolution and navigating difficult conversations.

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Experience leading or mentoring
Demonstrated ability to guide and support team members.

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Commitment to inclusion and diversity
Creates an environment that values and celebrates differences.

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Strong decision-making skills
Uses logic to evaluate options and make timely decisions.

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Adaptability in fast-paced environments
Ability to change priorities and recover from setbacks.

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