Accor Hotels13 followers572 jobs

Guest Service Agent

JuniorFull-timeOfficeBrisbane QLD, AustraliaPosted 5 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

The Guest Service Agent position at Accor is all about creating unforgettable experiences for guests while embodying the Heartist values. This job plays a vital role in ensuring that every guest feels genuinely welcomed and valued, contributing to a vibrant and memorable hotel atmosphere. The team thrives on passion, curiosity, and delivering exceptional service, making it a fantastic opportunity for those looking to grow in the hospitality industry.

You'll be responsible for

✨

Creating unforgettable impressions

Creating unforgettable first impressions with natural charisma, making every guest feel genuinely welcomed and valued.
🤗

Delivering warm service

Delivering warm, professional service to all guests and colleagues, ensuring every interaction leaves a lasting positive impression.
🛎️

Managing check-ins and check-outs

Managing smooth and efficient check-ins and check-outs, showcasing seamless service from arrival to departure.

Key criteria

🌟

Front office experience

Demonstrated experience in Front Office, Concierge, or Reception.

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🤝

Strong communication skills

Proven ability to communicate effectively in writing and speaking.

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🏨

Familiarity with OPERA

Experience with OPERA or similar hotel management systems.

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Meet the team

About the company

Apply on Accor Hotels
You'll apply on an external website
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3 criteria for this job
Front office experience
Demonstrated experience in Front Office, Concierge, or Reception.

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Strong communication skills
Proven ability to communicate effectively in writing and speaking.

View

Familiarity with OPERA
Experience with OPERA or similar hotel management systems.

View

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