Accor Hotels13 followers311 jobs

Guest Service Agent

JuniorFull-timeOfficeBrisbane QLD, AustraliaPosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Guest Service Agent position at Accor is all about creating unforgettable experiences for guests while embodying the Heartist values. This job plays a vital role in ensuring that every guest feels genuinely welcomed and valued, contributing to a vibrant and memorable hotel atmosphere. The team thrives on passion, curiosity, and delivering exceptional service, making it a fantastic opportunity for those looking to grow in the hospitality industry.

You'll be responsible for

✨

Creating unforgettable impressions

Creating unforgettable first impressions with natural charisma, making every guest feel genuinely welcomed and valued.
🤗

Delivering warm service

Delivering warm, professional service to all guests and colleagues, ensuring every interaction leaves a lasting positive impression.
🛎️

Managing check-ins and check-outs

Managing smooth and efficient check-ins and check-outs, showcasing seamless service from arrival to departure.

Key criteria

🌟

Front office experience

Demonstrated experience in Front Office, Concierge, or Reception.

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🤝

Strong communication skills

Proven ability to communicate effectively in writing and speaking.

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🏨

Familiarity with OPERA

Experience with OPERA or similar hotel management systems.

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Meet the team

About the company

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3 criteria for this job
Front office experience
Demonstrated experience in Front Office, Concierge, or Reception.

View

Strong communication skills
Proven ability to communicate effectively in writing and speaking.

View

Familiarity with OPERA
Experience with OPERA or similar hotel management systems.

View

A meaningful career starts with a match

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