Marriott
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Guest Services Agent

JuniorFull-timeHybridPerth WA, AustraliaPosted 1 week agoVerified 8 hours ago
Pending fitX of Y criteria met

About the job

As a Guest Services Agent at The Westin, you will play a vital role in enhancing guests' well-being during their travels. This position is all about creating memorable experiences and building lasting relationships with guests, ensuring they feel valued and cared for. The team thrives in a supportive, people-first environment where career growth opportunities are abundant.

You'll be responsible for

🤗

Supporting Guest Services team

Assisting with general operational tasks to ensure smooth guest experiences.
🗺️

Being an expert on the hotel and area

Providing guests with information about the hotel and surrounding attractions to enhance their stay.
❤️

Building relationships with guests

Creating intimate and distinctive experiences to encourage future bookings and guest loyalty.

Key criteria

🏨

Experience with OPERA system

Proven experience using OPERA or similar property management systems.

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🤝

Guest relationship building

Demonstrated ability to build strong relationships with guests.

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💼

Relevant hospitality experience

Experience in a similar guest services role within hospitality.

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3 criteria for this job
Experience with OPERA system
Proven experience using OPERA or similar property management systems.

View

Guest relationship building
Demonstrated ability to build strong relationships with guests.

View

Relevant hospitality experience
Experience in a similar guest services role within hospitality.

View

A meaningful career starts with a match

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